We visited Sparkle and Shine Beauty Parlor and found a very professional, modern and beautiful beauty parlor where the stuff had great customer care. We spoke to the management of the parlor and found out what makes them loved by their clients.
Monday Times: What exactly does Sparkle and Shine Beauty Parlor do?
Management of Sparkle and Shine Beauty Parlor: First of all we do barber services (male haircuts of different types), coloring (tints and dye), we do manicure and pedicure under which do acrylics, gel, foot scrub and massage and artificial nails.
For ladies, we do hairdressing which includes bridal services, coloring (hair tints and dye), we do tongs, we do flat iron, we do hair brushing, all hairstyles, we do dreadlocks, we leisure curls and wet look, s curls, we do retouch and treatment of high quality. We use high quality products. We do weaves, braids, bonding. Bob haircuts.
We also do children within all the categories listed above.
We do make up, we do facials and massage, waxing, body scrub, body piercing and ear piercing.
Monday Times: What makes you different from others in your view?
Management of Sparkle and Shine Beauty Parlor: We have professional workers, experts who have been in this field for a long time.
We have good customer care and we treat all clients with respect that they deserve.
We listen to clients and we customize whatever they need so that we serve them to the best of our ability.
We have good equipment. We have enough dryers so we do not have people queuing up for services.
We try to work on the customers so fast.
We work for long hours and for seven days a week.
There is entertainment at the beauty parlor.
We prioritize the beauty of the customer and offer more value for money than others do. We offer free professional advice on hair texture, what is good for their hair and many more extras. We offer a personalized service to a customer, we make them feel at home so that they keep coming back.
Monday Times: What are your working hours and days?
Management of Sparkle and Shine Beauty Parlor: We open at 7.30am and close at around 9pm Monday to Sunday. We work on public holidays except for the very big ones like Christmas and Easter.
Monday Times: Do you take services out?
Management of Sparkle and Shine Beauty Parlor: Yes we can take services out on a special arrangement, if we agree on terms, time and costs.
Monday Times: How are your prices like?
Management of Sparkle and Shine Beauty Parlor: Our prices are very pocket friendly and we are flexible.
When a customer is doing many services we can give discounts.
It also depends on what someone needs. So the prices may vary from item to item or service to service.
Monday Times: What is included in your bridal package?
Management of Sparkle and Shine Beauty Parlor: Bridal services cover everything from pre-wedding to wedding. This includes Kukyala, Introduction and the Wedding.
We offer weave on or bonding, make up, retouch, pedicure, manicure, styling, eye brow shaping, facial and body scrub, foot spa and scrubbing, and gel.
We can do the whole entourage even the groom’s side.
We can move with the bride for make up if we agree on the terms.
We have a free dressing room and we dress up free of charge. That is part of the offer. We offer them free eye brow shaping and partial massage and facial for the bride free of charge before we do the makeup.
If the bride is stressed out, and needs more partial massages on tensed up areas we can offer that from time to time as a free package.
Monday Times: Can you help out on someone’s event if they paid for full service?
Management of Sparkle and Shine Beauty Parlor: Yes we can if they trusted us with it and if the resources are available in advance of the event.
Monday Times: What advice do you give to anyone who is planning to book your bridal service?
Management of Sparkle and Shine Beauty Parlor: It is advisable to book a month in advance however we can make adjustments for late bookings. Booking early helps us to plan for the function so that the client receives all the options to choose form. We then need to meet the entire entourage to discuss what hairstyles they need and what can suit them.
We need to know their theme colors and the entire entourage in terms of number of people, so that we can also take care of our man power needs.
Monday Times: How many bridal events can you handle at ago?
Management of Sparkle and Shine Beauty Parlor: We can do as many as possible but we prefer to do two for the time being so that we do a good job.
Monday Times: Where are you located?
Management of Sparkle and Shine Beauty Parlor: Capital Shoppers Ntinda, 2nd Floor opposite Clouds Bar and Restaurant
Our phone numbers: 0704818296 (Whatsapp)/0756027446
0778924845 (Whatsapp)
Facebook: Sparkle and Shine Beauty Parlor
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